Warranty Policy

Casilen Limited Warranty Policy (1 Year)

1. Warranty Coverage

Casilen warrants that all products purchased from our company will be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of original purchase.

2. Warranty Benefits

During the warranty period, Casilen will, at its sole discretion:

Repair the defective product using new or refurbished parts

Replace the product with a new or refurbished unit

Issue a refund of the purchase price

3. Warranty Claims Process

To make a warranty claim, please contact our customer service team:

Email: info@casilen.com (include your order number and product details)

Phone: +1 519-650-0121

4. Warranty Exclusions

This warranty does not cover:

Damage from accidents, misuse, abuse, or improper maintenance

Normal wear and tear

Cosmetic damage not affecting functionality

Products purchased from unauthorized resellers

Products without valid proof of purchase

5. Limitation of Liability

Casilen's liability under this warranty is limited to the remedies described above. We are not liable for any incidental or consequential damages.

6. Transferability

This warranty is valid only for the original purchaser and is not transferable.

7. Governing Law

This warranty shall be governed by the laws of the Province of Ontario, Canada.

For complete warranty terms or additional information, please visit our website or contact our customer service team. This warranty gives you specific legal rights, and you may also have other rights which vary by jurisdiction.